You can't take every call mid-appointment or on site — and you shouldn't have to. The system responds to every missed call by text within seconds, gathers every channel into one inbox, and follows up until the enquiry becomes a booking.
Missed calls leave no record. There is no line item for the implant consultation that rang through during a procedure, or the renovation enquiry that arrived while you were on another site.
But the arithmetic is straightforward: one missed call a week, an average customer value of $600, half of whom would have booked — that is more than $15,000 a year, lost silently. And calls are only part of it: the Instagram enquiry from Tuesday, the website form from last week, the quote that was never followed up. Each one feels minor. Together, they are the difference between a full diary and a quiet month.
Three jobs, one system — running around the clock, so being busy never costs you work again.
A call rings out → the caller receives a message within seconds: "Sorry we couldn't get to the phone — we're with a client. How can we help? We'll come back to you shortly." The enquiry stops searching, because you've already responded.
Calls, SMS, Facebook, Instagram, website forms and Google messages in a single application, one thread per customer. Nothing lives in five places any more.
Enquiries that go quiet receive a courteous sequence in your voice until they book or decline. Most bookings go to whoever follows up, because most businesses never do.
Customers and patients choose their own time; confirmations and reminders send automatically; no-shows fall.
Every quote, proposal and treatment plan followed up politely and automatically. Revenue you've already earned the right to, collected.
Its source, its status, its value — so your monthly report speaks in bookings, not clicks.
Phone, social accounts and forms joined to one inbox. Nothing changes about how you work, and your existing number keeps working exactly as it does now.
Every automated message reads as you would write it — friendly, brief, human. You approve every word before anything sends.
From that moment, no enquiry goes unanswered. Most clients recover their first lost enquiry within the first week.
Rankings and reviews bring enquiries in; this ensures none are lost. One recovered booking a month typically covers the entire plan — everything beyond that is revenue that was previously going to competitors.
No — because you approve them all before anything goes live. They're short, friendly and written the way you'd actually text a customer. Most people never realise the first reply was automated; they simply notice you got back to them quickly.
Yes. Your number works exactly as it always has. We add a tracking layer behind it so missed calls trigger the text response and every call is logged — nothing changes for your customers.
Absolutely — the system is a safety net, not a replacement. When you're free, you reply personally from the inbox app (it works like any messaging app). When you're not, the automation holds the customer until you are. The point is that nobody ever gets silence.
Their reply lands in your inbox as a normal conversation, with a notification. If you're still busy, a follow-up can hold them — "Thanks, we'll call you back within the hour" — until you're free.
If you can use WhatsApp or Messenger, you can use this — it's one inbox app on your phone. There's nothing to configure and nothing to maintain; that's our job. Most owners are comfortable within a day.
Missed-call text response and the one inbox are in Found; automated follow-up until booking joins in Grow. No lock-in, cancel anytime.
Call 02 XXXX XXXX and let it ring out. Count the seconds until the text arrives. That isn't a staged demonstration — it's the same system we activate for you in week one.
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